Marketing

What Is User Experience Design?

When many people think of design, they think of appearance: colors, fonts, layouts, and anything else that contributes to the visual experience.

That was fine for print media.

Nowadays, however, most of your marketing initiatives happen online. Visuals still matter, but so does the performance of a website — as well as any other marketing channel — leading to the emergence of user experience design.

As people use a variety of channels and devices to make purchasing decisions, every one of your channels must make research, evaluation, and buying as easy as possible.

So what is the user experience, exactly, and how does it affect design?

What is user experience design?

User experience design, or UX design, is the process of developing systems and processes that let consumers interact with your brand.

The term is not meant to replace concepts of the user interface, graphic design, or information architecture — rather, all of those elements are part of creating a memorable user experience.

Why is UX so important?

A poor user experience design can hurt your business. The quality of your design impacts a user’s perception of your company and their ability to buy from you.

Here’s how:

Aesthetics

It’s not a big surprise that attractive designs get more attention than unattractive designs.

Beyond that, the right design can attract the desired audience, convey the desired emotion, and reinforce your brand. It also creates a positive feeling about your brand and entices more people to engage with it.

Usability

Customers interact directly with marketing channels nowadays. If those channels don’t work properly, customers won’t be able to respond to calls to action or engage with your organization.

In some cases, they won’t even want to if they don’t like the experience.

That’s why the function is so critical to your website’s UX.

Access

Digital channels have to connect to a vast amount of information.

Whether a user wants product information or account details, the data has to come up quickly and accurately — all while ensuring privacy and security.

A good user experience design makes it easy (and safe) to access this information.

Where does UX Design make the most difference?

UX has always played a role in the success of marketing campaigns, but it wasn’t as obvious in traditional marketing as it is today.

If something isn’t quite right with a user experience, the effect is immediate and obvious. For example:

  • Well-designed websites have up-to-date information, simple and attractive layouts, and navigation paths that make it easy to do what users want to do.
  • As people replace their desktops and laptops with tablets and smartphones, they expect your website to be usable on those devices.
  • Users should be able to start and finish transactions with three or four clicks, at the most.

The success of your marketing strategy depends in large part on the user experience. If potential customers have an easy time finding information or making purchases, they’re more likely to come back.

That’s why UX design needs to be a top priority for your business.

Share THIS article PRINT

Marketing

Driving Conversions With Google Marketing Strategies

With over a billion searches conducted on Google daily, any business can benefit from marketing its products and services through this robust search engine. Have you thought about how it can help yours? Well, Google can help your business in many ways. For instance, Google Business Profile can aid in raising brand awareness, Google Ads […]

Read more

What Is

What Is Link Juice in SEO?

Link juice, also called link equity, is a concept that determines how much value a link has when it’s used on other pages. Multiple factors contribute to this value, from the page’s authority and relevance to HTTP status codes and more. Link juice is one of several criteria that Google uses to determine a page’s […]

Read more

How To

How to Write a Meta Description

Whether you’re writing a service page or a blog post, having a search engine optimization (SEO) strategy is crucial to gaining traffic, improving rankings, and reaching your business’s goals. Once you research, incorporate keywords and backlinks, and add detailed, relevant content, that’s pretty much all there is to it — right? Although the bulk of […]

Read more

How To

How to Optimize Anchor Text for SEO

Among the endless number of marketing tips and tricks, optimizing anchor text may be one of the most important. Using internal and external links in your content can promote your brand, build trust and create more authority. However, the words you attach links to — called anchor text — matter as much as the links […]

Read more
I want the experts to handle my SEO